After your order has been fulfilled and your shipping label has been
created, a tracking code will automatically be sent to you via Facebook
Messenger (if applicable) and by email. You can then use that code to track
exactly where your order stands.
Shop Online and ship worldwide from the USA with MyUS
We have partnered with MyUS, the No. 1 international shipping service to bring your favorite brands to you.
With MyUS, you will be assigned a U.S.-based address where your package will be processed for shipping straight to your home country.
MyUS uses trusted delivery services like FedEx, UPS and DHL to ensure you receive your merchandise in the shortest amount of time.
We're really easy to reach and typically respond within an hour of
receiving any message (during Central Time hours, 8:00AM to
11:59PM). Click the "Message Us" button in the bottom right corner of
our website to directly send us a message over Facebook Messenger.
There is also a form on our contact page here. Alternatively, you can also message us via email at,
Get in touch with us as soon as possible (preferably within 24 hours of
ordering)! We try to ship every order out as soon as we can. If we have
not yet shipped out your order, we can easily change the address for
you. Contact us via Facebook Messenger or email us at,
Thank you for purchasing Wrapsit™ slipcover crate by LeisureEase,
LLC. We pride ourselves in producing high quality products that make
your leisure time easier and more enjoyable. However, we are aware that
sometimes problems do arise.
Let's get you taken care of!
In order to make the return process as easy as possible, please follow the steps below.
Returns must be:
returned within 60 days from the original purchase date
lightly used and in good condition UNLESS it is an exchange due to manufacturing defect or damage resulting from shipping
Returns will not be accepted if item:
is soiled by animal bodily fluids and solids (i.e. urine, feces, vomit, etc.)
shows typical wear and tear
indicates unreasonable use
is damaged by accidents and/or neglect (i.e. pet damage from chewing/digging)
Your refund request will be processed in 5-7 business days and, if
accepted according to the above conditions, a credit will automatically
be applied to your credit card or original method of payment. Please
note, once we submit a refund to your credit card company or bank, there
may be additional delays in receiving the credit to your account due to
your bank’s policies and processes. Please contact your payment
provider to find out their timeline for crediting accounts.
NOTE: Buyer is responsible for all shipping fees (*except for product exchange replacement as below). Original shipping fees are non-refundable.
LeisureEase, LLC will only exchange items due to manufacturing defects such as:
defective hardware and materials
damage during shipping
Your exchange will be processed in 5-7 business days and, if accepted according to the above conditions, *a new unit will be shipped to you at no cost. The time it may take for the exchanged product to reach you can vary according to where you live.
NOTE:Buyer is responsible for all shipping fees (*except for product exchange replacement). Original shipping fees are non-refundable.
Item(s) being returned that have met the above conditions should be shipped to:
LeisureEase, LLC Attn: Wrapsit Returns 1211 Sailer Circle Cape Girardeau, MO 63701
Please be sure to send your items back with a shipping carrier that
provides tracking. LeisureEase, LLC cannot be held responsible for
packages that are lost without tracking.
Wrapsit was designed for the traditional style of scissor-legged folding chair and functions best with that style of chair (below). You can also find a listing here of some of the chairs we use and how we rank them for fit and function with Wrapsit.
If you still have questions about whether or not your chair will work, email us at firstname.lastname@example.org. Attach photos of the front and back of your chair and include the measurement of your seat as shown below.
Only you know the crating temperament of your pet. Wrapsit is not
intended for long term or unsupervised crating, but rather about giving
pets their own safe haven near you and the fun.
The size of
crate is dependent on the size of chair Wrapsit is installed on. The
maximum sized chair with a 23" seat will offer nearly 5 cubic feet of
area or 21.5" sq. x 18"H. This will generally allow for a small dog
around 12" at the shoulder or 16" to the top of the head. As the photo suggests, sometimes it is the pet making the decision... we have certainly been surprised.
Wrapsit is constructed of the same durable materials of most high-end crates. From the tough coated poly mesh sides, to the durable, waterproof pan base of the unit, we are very proud of the top quality fabrics and hardware we put into the manufacturing of Wrapsit. We believe you will appreciate them too!